How to handle problems at work?
Ask yourself this one question; Are you close with your colleague? Most likely the answer is yes. That’s because we spend most of our time with our colleagues than with our family or friends. It is very natural to get close with them and also to get comfortable with them which might also lead to problems such as getting to a disagreement or conflicts.
These problems at work can be very stressful even after you leave your workplace as the person could be close to you. This is very common, on average nearly everyone will come across a problem with their colleague. It could be very confusing as to what to do because you would want to resolve it in a very professional way. Resolving it as soon as possible will help you rid of all the stress and all the uncomfortable feelings that you get in your workplace; it also stops the problem from getting any bigger.
The following are a few tips to handle your problems at work in a professional way:
Once you notice that you have a problem at work you must avoid Gossiping about the problem at all costs. You never know! Gossiping never had any history of good endings; you might get into trouble for gossiping about the problem. This could also escalate the problem to another level which you might want to avoid. Also gossiping will definitely put down your image as someone who is professional at work; because in literal terms you are talking to your colleague about a problem/conflict that involves another colleague. This is also not fair to the person you are gossiping to as they could also get into trouble if the situation escalates.
In general, do not procrastinate; it is better to act fast than to let the situation get worse. You might want to address the issue/problem sooner as this might help stop the problem from getting bigger, especially if it was only a misunderstanding, to begin with. If the problem gets into a heated argument try to stop the argument, calm down and settle your disagreements. Problems can be sorted out much easier when both of the parties are level headed.
Meet Your Problem Head On
The most important thing about trying to settle the problem is to face your colleague and talk about it. Meeting face to face is the only way to resolve the issue on hand. You might want to settle the disagreement or problem in a very professional manner; that’s going to be much different than how you would normally resolve issues. The way you resolve the issue is very crucial in determining how your professional relationship with your colleague is going to be once the dust clears.
Keep Your Cool Always
Just keep in mind that whenever you try to settle issues or problems with a conversation you will not always get what you want 100%; it is important that you both give some and take some out of the argument so that it is a win-win for both the parties once you resolve the issue in hand. But to complete the whole process of resolving the problem what you must have is a COOL HEAD. That’s right you must keep your cool during the argument or the process of resolving the conflict; if not everything will go haywire. Also, try to listen to what your colleague is trying to tell you and be open to criticism. Only when you listen to what he/she has to say, they will also feel like hearing your part of the story/how you feel. Talking about the issue with a cool head is very important in resolving the issue.
Get HELP when needed
Each and every one of us is capable of handling our own problems by ourselves, but there will come a time when you just can’t reach through to the opposite person. This might make you lose your calm and make the situation even worse. Do not hesitate to call for HELP, especially from HR. Of course, people management is what they are specialized in. Whenever your colleague is not listening to when you are trying to resolve an issue, feel free to reach out to your HR and have them help you out. They are very well equipped to help you deal with problem-solving swiftly and effectively.